Privacy Policy
TMK4D Online Casino

TMK4D collects the following categories of personal data in the course of providing the Service:

TMK4D does not intentionally collect Sensitive Data as defined in Section 2. In the rare event that a document submitted for KYC purposes contains incidental sensitive information (for example, a passport displaying religious designation), such data is not recorded separately and is treated with the same protections applicable to all KYC Data.

Personal data is collected through the following channels:

4.1 Directly from You

• When you complete the registration form to open an Account on tmk4d.
• When you submit documents as part of the KYC identity verification process.
• When you initiate or complete a deposit or withdrawal transaction via FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, 7-Eleven Cliqq, or USDT TRC20.
• When you contact our customer support team via live chat or email.
• When you participate in promotions, surveys, or feedback requests.

4.2 Automatically via Technology

• Through cookies, web beacons, and similar tracking technologies when you interact with the Platform (see Section 8).
• Through server-side logging of IP addresses, session metadata, and device information when you access the Platform.
• Through our fraud detection and security monitoring systems, which analyse transactional and behavioural patterns in real time.

4.3 From Third Parties

• From identity verification service providers engaged to assist with KYC compliance.
• From payment processors and banking partners, in connection with transaction processing and chargeback investigation.
• From fraud prevention databases and anti-money laundering screening services.

TMK4D processes your personal data only where a valid lawful basis exists. The applicable basis for each processing activity is set out below:

• Contractual Necessity: Processing required to fulfil the contract between you and TMK4D — including account creation, processing deposits and withdrawals, settling wagers, and providing customer support.
• Legal Obligation: Processing required to comply with applicable anti-money laundering (AML), counter-terrorism financing (CTF), and KYC regulations, as well as any lawful requests from competent authorities.
• Legitimate Interests: Processing necessary for TMK4D's legitimate interests where these are not overridden by your rights and freedoms — including fraud prevention, platform security, business analytics, and responsible gambling monitoring.
• Consent: Where processing is based on your explicit consent — such as sending you marketing communications or promotional offers. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

TMK4D uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your tmk4d account, verify your identity, and enable your access to the Platform and its features.
• Transaction Processing: To process deposits and withdrawals via your chosen payment method (including MYR transactions via Maybank, CIMB, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and others), and to maintain accurate financial records.
• KYC & Regulatory Compliance: To verify your identity and age (minimum 21 years), comply with anti-money laundering obligations, and respond to lawful requests from regulatory or law enforcement authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, and any other prohibited activity. This includes automated analysis of transactional patterns and device data.
• Responsible Gambling: To monitor gaming behaviour for indicators of problem gambling, to enforce deposit and loss limits set by you, and to process self-exclusion requests in accordance with our Responsible Gambling policy.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance via live chat or email correspondence.
• Platform Improvement: To analyse aggregate usage data, identify technical issues, and improve the performance, content, and user experience of the tmk4d Platform.
• Marketing Communications: Where you have provided consent, to send you information about tmk4d promotions, bonuses, and relevant updates. You may opt out of marketing communications at any time.

TMK4D does not sell, rent, or trade your personal data to any external party. We may, however, disclose personal data to the following categories of recipients where necessary to provide the Service or comply with legal obligations:

7.1 Service Providers and Data Processors

We engage trusted third-party service providers who process personal data on our behalf under contractual data processing agreements. These include: payment processors, KYC verification platforms, cloud hosting providers, fraud detection services, email delivery platforms, and live chat software providers. These parties are prohibited from using your data for any purpose beyond the service they provide to tmk4d.

7.2 Game Providers

Game providers integrated into the tmk4d Platform (including Pragmatic Play, Evolution Gaming, Microgaming, and NetEnt) may receive limited technical data necessary to deliver and settle game sessions. These providers operate under their own data protection frameworks and are selected in part based on their privacy and security standards.

7.3 Legal and Regulatory Authorities

TMK4D may disclose personal data to competent legal, regulatory, tax, or law enforcement authorities where required to do so by applicable law, court order, or binding regulatory directive. We will, where legally permissible, notify you of such a request before complying.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of TMK4D's business or assets, personal data held by the Platform may be transferred to the acquiring entity, subject to the same data protection obligations as set out in this Policy. Affected users will be notified of any material change in data controller before such transfer takes effect.

TMK4D uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session continuity, and gather analytical data about how the Platform is used. By continuing to use tmk4d after being presented with our cookie notice, you consent to our use of cookies in accordance with this section.

Types of Cookies We Use

• Essential Cookies: Strictly necessary for the Platform to function. These enable secure login, session management, and core game functionality. Disabling these cookies will prevent you from using the Platform.
• Performance Cookies: Collect anonymised data about how users interact with the Platform — such as pages visited, error rates, and load times. Used for internal analytics and platform optimisation only.
• Functional Cookies: Remember your preferences, such as language settings, notification preferences, and game history, to provide a more personalised experience.
• Security Cookies: Used by our fraud prevention and security systems to detect unusual session activity, verify device consistency, and protect against cross-site request forgery (CSRF).

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may impair the functionality of the Platform or prevent access to specific features.

TMK4D retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active Account, plus a minimum of five (5) years following account closure to meet regulatory record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later, in compliance with anti-money laundering regulations.
• Financial Transaction Records: Retained for a minimum of seven (7) years to satisfy applicable financial record-keeping obligations.
• Support Communications: Retained for up to three (3) years following resolution of the matter, for quality assurance and dispute reference purposes.
• Technical and Log Data: Retained for up to twelve (12) months in standard operations; longer where required for an active fraud or security investigation.
• Marketing Consent Records: Retained for as long as you remain a registered user, and for a reasonable period after account closure as evidence of prior consent.

Upon expiry of the applicable retention period, personal data is securely deleted, anonymised, or rendered irrecoverable using industry-standard data sanitisation procedures.

TMK4D implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These include:

• Encryption in Transit: All data transmitted between your device and the tmk4d Platform is encrypted using TLS 1.2 or higher, ensuring that your login credentials, personal information, and financial data cannot be intercepted.
• Encryption at Rest: Sensitive data stored on our servers — including KYC documents, financial records, and account credentials — is encrypted using AES-256 encryption.
• Access Controls: Access to personal data within TMK4D is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.
• Two-Factor Authentication: Two-factor authentication (2FA) is available for all user accounts and is strongly encouraged as an additional layer of protection.
• Penetration Testing: Our systems undergo regular independent security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: TMK4D maintains a documented incident response plan. In the event of a confirmed data breach affecting your personal information, we will notify affected users as soon as reasonably practicable.

Subject to applicable law, you hold the following rights with respect to the personal data TMK4D holds about you. To exercise any of these rights, please contact our support team at the details provided in Section 15.

TMK4D will respond to all data rights requests within thirty (30) calendar days. In complex cases, we may extend this by a further thirty (30) days, with prior written notice to you. We may request proof of identity before actioning a rights request to prevent unauthorised access to another person's data.

The tmk4d Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or retain personal data from any person under the age of 21.

All new accounts are subject to age verification as part of our KYC process. Where we discover or receive a credible report that a person under 21 has submitted personal data or opened an Account, we will immediately suspend the Account, decline any pending withdrawals of gambling winnings, and securely delete all associated personal data as soon as practicable.

If you believe a minor has registered on tmk4d, please contact our support team immediately at the details in Section 15.

The tmk4d Platform may contain references to third-party services, payment providers, or game studios. Any interaction you have with these parties — including visiting their own websites or providing personal data directly to them — is governed by their respective privacy policies, not this one.

TMK4D is not responsible for the privacy practices, data handling standards, or security measures of any third party, and we strongly encourage you to review the relevant privacy policies before sharing personal data with any external service.

TMK4D reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. When we make material changes — those that substantively affect how we collect or use your personal data — we will provide notice to active account holders via the registered email address or through a prominent notice on the Platform, at least seven (7) days prior to the change taking effect.

Non-material amendments (such as typographical corrections or clarifications that do not alter the substance of the Policy) may be published without prior notice. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

Your continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Privacy Policy. If you do not agree with the revised Policy, you must stop using the Platform and may request account closure by contacting our support team.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data TMK4D holds about you, please contact our Data Protection team through any of the following channels:

When submitting a data rights request, please provide your registered account username and a clear description of your request to help us respond efficiently. We may ask you to verify your identity before processing the request.